The Office of Utilities Regulation (OUR) says it has initiated steps to investigate complaints about high electricity bills issued to customers by the Jamaica Public Service, (JPS).

These complaints have resulted in calls for an investigation of JPS’ billing exercise.

In a statement yesterday, the OUR said at the weekend, it became increasingly aware of the complaints, following the passage of Hurricane Beryl.

It said steps are being taken to probe the matter.

Public affairs coordinator at the OUR Gordon Brown told Irie Fm News, that the agency has to determine the scope of the situation, before any further action can be taken.