National Security Ministry assures new e-ticketing system not experiencing technical issue
The National Security Ministry says the new e-ticketing system is not experiencing any technical issue.
The assurance follows recent media reports highlighting two incidents of alleged discrepancies in traffic tickets issued to motorists.
In one of the incidents in October 2023, a police officer reportedly issued four tickets in a man’s name, vehicle details and Tax Registration Number in St. Mary.
It was reported that the man was onboard a flight to the United States, some sixty miles away, when the tickets were issued.
In the other case, a religious leader was also wrongfully ticketed.
The situation has raised public concern over the accuracy of the e-ticketing system.
In response, the Ministry says that based on initial investigations, it is confident that the discrepancies in the two incidents are related to a procedural error.
It also notes that all the tickets in question were issued by the same officer, within the same area and during a similar period.
As part of ongoing investigations, the Ministry says the Constabulary is reviewing other tickets issued by the concerned officer to identify any additional anomaly or unresolved case.
The Ministry adds that while 306,000 tickets were issued through the system in 2023, only two errors of this nature have surfaced to date.
This, the Ministry says represents significantly less than .01 percent of this type of error.
Notwithstanding, the Ministry says it is working to devise additional system-related mechanisms and training to reduce the likelihood of any error on the part of the issuing officers.
The Ministry says it will continue to work with its stakeholders to ensure the integrity of the system and uphold public confidence in its operations.
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