The Companies Office of Jamaica (COJ) is reporting more transactions with fewer in-person customers, as its digital services continue to grow.
Between April and August this year, the Agency recorded a 7% decline in walk-in customers, while online transactions rose by 21% compared to the same period last year.
Minister of Industry, Investment and Commerce, Aubyn Hill, provided the update at a press conference this morning.
He noted that the goal is to have minimal need for in-person visits, unless absolutely necessary.
Mr Hill also acknowledged that document processing backlogs have been a challenge for the COJ.
However, he said the issue is being addressed and is projected to be fully cleared by the end of next month.